What is your return policy?

We accept returns within 30 days of the order purchase date. Products must be in new, unused and unopened condition to receive a refund. To set up a return, please contact our Customer Support team at **Mystery Sack/Box Items are not eligible for exchanges and/or returns - all items are final sale**


Do you cover the return shipping fee?

We do not cover postal/shipping fees for return packages. Please contact for return and exchange inquiries.


My product arrived damaged ☹️

We're so sorry to hear about your damaged product! Please contact us right away at with your full name, order number and photo of the damaged product. We'll get this resolved as quickly as possible!